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Groups
| Disabled Group Admission Prices |
| Group Rate: for
5 or more paying disabled guests |
| Individual Disabled Guest |
TBA |
| Carer (accompanying Disabled
Guest - ratio must be 1:1) |
TBA |
Further information on group
bookings is given in our Groups & Corporate pages
or telephone and ask for our Group Visits leaflet. These
prices are valid until the 4th November 2008.
Documentary evidence of disability may be required prior
to the above concessionary rates being given. |
| Girl Guide/Scout Associations and Brigades Group Visits |
Please telephone for details of special rates. Visits must be pre-booked.
Health and safety guidelines and general information for school
visit organisers is available for download
here (636kb pdf).
Click here to visit our new Education pages.
| Information for Group Organisers |
How many people do I need to qualify for group rates?
15 or more paying people. If you have less than 15 paying people on the day the family supersaver and/or single rates will apply.
Do I need to book?
Yes. We like you to book as we can then give you the best possible service when you arrive at Group Admissions on the day.
When do I pay?
Payment must be made en bloc on arrival at Group Admissions.
To speed up your entry into the Park you must know the exact
number of adults, children under 12 years and children under
1 metre (even though they are free of charge) before you go
to the Group Admissions Kiosk to pay for your group. It is
a good idea to check numbers on the coach before you arrive
at Paultons.
Do I have to pay a deposit?
No, a deposit is not required for admissions when booking. However,
a deposit of 25% is required for pre-booked catering.
How do I pay?
Payment can be made by credit/debit card (Mastercard, Visa or Switch), cheque with guarantee card or by cash. Only the Group Organiser should attend Group Admissions to pay for the tickets. Payment is required on the day of the visit.
How can I check the children`s height?
It is advisable to check the height of children before you arrive but there are measuring points at the entrance. Please note that the height of children is checked at the Admissions Gate and that shoes must be worn.
Where does the coach unload and park?
The Organiser should instruct the coach Driver to go straight to Admissions for unloading. He can then park in the coach park. You can also be picked up at Admissions.
Coach Drivers are given free admissions to the Park and catering vouchers which they obtain by reporting to Group Admissions after they have parked the coach. A Coach Drivers room with TV is provided.
Can I buy tickets before the day?
We can provide pre-paid tickets for a group if required. Before sending a cheque to purchase these you should telephone us with the exact numbers so we can confirm the cost to you. Payment must be received at least two weeks before your visit to enable the pre-paid tickets to be issued and sent for you to distribute. PLEASE NOTE THERE ARE NO REFUNDS ON PRE-PAID TICKETS.
How do we pay if we come in individual cars?
You need to arrange to meet together at the Park so the Group Organiser can go to Group Admissions to pay en bloc. Alternatively the Group Organiser can buy pre-paid tickets.
Can we go back to the coach?
A pass-out is given at the Admissions Gate so you can return to the coach to collect lunches. It is better for one or two adults to be designated for this rather than taking the whole group back to the coach. You should also arrange a time with the Coach Driver to do this.
Can we go to the shops at the entrance during the day?
Yes, you can obtain a pass-out at the Admissions Gate. It is preferable to visit the shops during the day rather than when you leave at the end of the day when they are at their busiest.
Are there any toilets near the entrance?
Yes, there are toilets (including toilets for disabled guests) outside the Park to the right of Admissions. A main toilet block (with baby changing facilities in Ladies and Gents, and a disabled guest toilet) is just inside the Park by the Wagoners Restaurant.
What should I do if I lose a child?
Notify any member of staff or go to our First Aid Centre which has contact with all other locations around the Park. Any lost child should also be taken to the First Aid Centre.
Can I have a map of the Park?
A map of the Park is included in our Park Guide which can be obtained from either Group Admissions or Guest Services.
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